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Agencies achieving Stage 1 Certification, the least-demanding, have demonstrated their commitment to conform to the Agency Code of Ethics, and have met a minimum requirement for certification.
Agencies achieving Stage 2 Certification have undergone extensive review of their policies and practices and are believed to be operating in an ethical and honest manner.
Agencies achieving Stage 3 Certification have achieved the highest level of certification, and possess a positive track record of operating honestly and ethically, and responding favorably to Customer/Client complaints and concerns.
